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Online

Therapy 

A Man Looking at his Tablet Device

Online therapy is confidential and a HIPPA approved behavioral health therapy service conducted through live video conferencing.

Online therapy is done in the same way a therapist would provide face-to-face counseling, except teletherapy is done with a computer or tablet or phone.

Telehealth - CA Board of Behavioral Sciences - BBS

About:

  • Under law, “telehealth” is the mode of delivering health care via information and communication technologies, including, but not limited to, telephone and/or internet

  • Licensees may deliver health care, under their scope of practice, via telehealth, under certain conditions

  • Licensees are responsible for understanding all applicable laws, to deliver health care via telehealth

  • Failure to comply with any provisions regarding telehealth may be subject to disciplinary action by the Board

 

Comprehensive Requirements and Applicable Laws

  • Detailed explanations regarding telehealth requirements, for licensees and registrants, are contained in the following statutes and regulations:

  • California Code of Regulation Title 16 §1815.5: Standards of Practice for Telehealth

  • Business and Professions Code §2290.5

Clients in California

  • This section applies to clients who are physically located in California.

  • Individuals providing psychotherapy or counseling, either in person, via telephone, or via internet, must be licensed in California.

Clients Outside of California

  • This section applies to clients who are physically located out-of-state.

  • California licensees or registrants who wish to engage in telehealth with a client located in another jurisdiction need to check with that jurisdiction to determine its laws related to telehealth, and if licensure in that jurisdiction is required.  Several states currently consider a client located in their state to be under their jurisdiction.  Therefore, a practitioner needs to comply with that jurisdiction’s laws in order to avoid any potential violations of those laws.

Informed Consent

  • Prior to the delivery of health care via telehealth, the provider initiating the use of telehealth shall:

  • Inform the patient about the use of telehealth; AND

  • Obtain, and document, verbal or written consent from the patient for this use

Confidentiality

  • All laws regarding the confidentiality of health care information and a patient's right to their medical information shall apply to telehealth interactions.

Additional Information

  • Additional information regarding telehealth is contained in the following statutes and regulations:

  • California Code of Regulation Title 16 §1815.5: Standards of Practice for Telehealth

  • Business and Professions Code §2290.5

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